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The CIO as Change Agent: Five Key Steps to Drive Top Flight Innovation

Chief information officers are no longer back-office caretakers––they’re enabling business transformation through cloud, data, AI, and platform modernization

What Are the AI Challenges in Banking? Views from the FT Global Banking Summit

International banking leaders meeting at the FT Global Banking Summit found common challenges in adopting GenAI and managing its risks

The CIO’s Role in Achieving Responsible AI: Conduit in Chief

The CIO’s Role in Achieving Responsible AI: Conduit in Chief

Survey: What Makes a Great Customer Experience?

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

5 Ways CIOs Set the Pace and the Foundation for an AI-Powered Business

As visionary leaders Modern CIOs are the driving force in operationalizing the responsible use of artificial intelligence and generative artificial intelligence

Bank Primacy: Survey Reveals Secrets to Customer Loyalty

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

Next Best Actions / Next Best Offers – Four Pointers to Success

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

Determining the Next Best Action to Grow Customer Relationships

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

Watch the FICO World Fairness in Lending Session

Insightful financial inclusion video focused on fairness in lending

‘FICO Drift’: What Is It, and What Causes It?

FICO® Scores rank-order the likelihood of borrowers’ credit repayment risk - the relationship between the FICO Score and repayment odds can and does shift

The FICO® Score is Built to Last

For more than 30 years, the FICO® Score has been carefully developed to be robust and reliable assessments of credit risk throughout the credit cycle

How Might Buy Now, Pay Later Loans Impact FICO® Scores?

Key findings from FICO research on consumer credit files with recently opened Buy Now, Pay Later loans

BNPL in Credit Reports: How Could This Data Impact FICO Scores?

Key findings from FICO research suggests how the inclusion of Buy Now, Pay Later (BNPL) loan data in consumer credit report files could affect FICO Scores

The Role of AI Model Governance

In conversation with Scott Zoldi, FICO's Chief Analytics Officer.

Average U.S. FICO® Score at 716, Indicating Improvement in Consumer Credit Behaviors Despite Pandemic

The FICO Score is a broad-based, independent standard measure of credit risk

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