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The CIO as Change Agent: Five Key Steps to Drive Top Flight Innovation

Chief information officers are no longer back-office caretakers––they’re enabling business transformation through cloud, data, AI, and platform modernization

What Are the AI Challenges in Banking? Views from the FT Global Banking Summit

International banking leaders meeting at the FT Global Banking Summit found common challenges in adopting GenAI and managing its risks

The CIO’s Role in Achieving Responsible AI: Conduit in Chief

The CIO’s Role in Achieving Responsible AI: Conduit in Chief

Survey: What Makes a Great Customer Experience?

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

5 Ways CIOs Set the Pace and the Foundation for an AI-Powered Business

As visionary leaders Modern CIOs are the driving force in operationalizing the responsible use of artificial intelligence and generative artificial intelligence

Bank Primacy: Survey Reveals Secrets to Customer Loyalty

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

Next Best Actions / Next Best Offers – Four Pointers to Success

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

Determining the Next Best Action to Grow Customer Relationships

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

FICO Survey: Secondary Market Expects Higher Volatility in 2023

FICO pulse survey finds that secondary market wants more information on transition to FICO Score 10T

Cash Flow Data Can Improve Credit Access with an UltraFICO® Score

Among U.S. consumers who don’t have enough credit history to generate a traditional FICO® Score, over 15 million could receive an UltraFICO® Score

FICO Fact: No Credit Score Versus Low Credit Score

A low FICO score for a consumer can have the perverse effect of preventing them from having access to a second chance through manual underwriting.

Continuous Financial Education for Women Small Business Owners

FICO-hosted panel at NAWBO’s 2022 Advocacy Days discusses how financial education impacts access to capital and business growth for small businesses.

FICO Fact: How Alternative Data Enhances the Accuracy of Consumer Credit Profiles

Developed by FICO in partnership with LexisNexis Risk Solutions and Equifax, FICO® Score XD 2 utilizes alternative data—data not included in the traditional credit bureau file

FICO Fact: How Current is the Data in my FICO Score?

The data reflected in your FICO® Score can be as recent as a payment reported by your lender today.

FICO Fact: Does FICO’s Minimum Scoring Criteria Limit Consumers’ Access to Credit?

Over the last 30 years, FICO has continued to analyze the minimum amount of credit bureau data that is necessary to deliver a reliable, predictive FICO® Score to the market.

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