A full view of the customer journey is critical to detecting and preventing digital wallet fraud, as are enhanced communications and segmented strategies

The FICO European Fraud Map shows how Card Not Present fraud is rising across Europe, and why a unified approach to fighting fraud is vital

UK Finance’s Fraud Report 2025 shows changes in fraud typologies – underlying much of this shift is evolving techniques in social engineering

Money mules are causing significant problems across the globe. Organizations must take proactive steps to identify and disrupt them.

As bank fraud increases and more customers fall victim to scams, banks in Spain need to enhance fraud protection but not at the risk of damaging customer experience

Just as every orchestra needs a conductor, decision orchestration keeps all the rules and processes firing at the right times in your system

Microservices are small building blocks created to accomplish a business action or decision, and can be used throughout the business to increase efficiency and improve results

Unless you are good at generating the right data characteristics, or features, which are relevant to your business decisions, you cannot increase the value of big data

Multiple types of data can be fed into banking systems to make better decisions - but can your system handle it?

Now is the time to move from a traditional financial company to a modern Open Banking ecosystem

With synthetic identity fraud on the rise, behavioral biometrics enable banks to balance customer experience and fraud prevention

Managing credit risk needs to start with a vision for the customer experience

97% of Turkish respondents in new survey say they would open a financial account fully online

Is the “Fast Follower” mentality holding back AML in Oz?

The crisis has re-emphasized the importance of customer-level decisions and communications