A full view of the customer journey is critical to detecting and preventing digital wallet fraud, as are enhanced communications and segmented strategies

The FICO European Fraud Map shows how Card Not Present fraud is rising across Europe, and why a unified approach to fighting fraud is vital

UK Finance’s Fraud Report 2025 shows changes in fraud typologies – underlying much of this shift is evolving techniques in social engineering

How does progress in artificial intelligence stack up to the FICO credit score model?

Money mules are causing significant problems across the globe. Organizations must take proactive steps to identify and disrupt them.

As bank fraud increases and more customers fall victim to scams, banks in Spain need to enhance fraud protection but not at the risk of damaging customer experience

Blending artificial intelligence, machine learning and domain expertise in the design of credit scores - a video discussion with Agus Sudjianto

After 65 Years, FICO (still) innovates and leads with our software solutions.

How FICO works with telecommunication providers to drive smarter, more personal customer decisions and offers.

Thoughts on personal loans, consolidations and the auto industry.

How FICO works with lenders to improve the automotive lending experience

Banks spend too much time trying to predict things, rather than mapping out how their people, processes, and technology will need to change if they are successful.

I’ve found that the banks that see the best return on their customer acquisition investments tend to be the ones that have also invested appropriately in their collections capabilities

With new customer acquisition costs spiraling out of control and nimble competitors trying to pick off profitable portions of your portfolios, there’s never been a more critical time to invest in customer management.

FICO Scores R&D has empirically investigated potential benefits and risks associated with using some of the latest AI and machine learning approaches for credit scoring.