Filter by:

Omnichannel Communications Help Banks Serve the Neurodivergent

For neurodivergent people struggling with debt, such as those with ADHD or autism, an omnichannel approach helps them meet payment deadlines and keep debt under control

Digital Wallet Fraud: How It Works and How to Fight It

A full view of the customer journey is critical to detecting and preventing digital wallet fraud, as are enhanced communications and segmented strategies

The Future of Fraud Protection: From Platforms to Agentic AI

A new report from Chartis Research shines a spotlight on how fraud platforms, GenAI, agentic AI and real-time payments are driving fraud protection forward

How Is Credit Card Fraud Changing in Europe?

The FICO European Fraud Map shows how Card Not Present fraud is rising across Europe, and why a unified approach to fighting fraud is vital

3 Ways Social Engineering Undermines Fraud Defences in the UK

UK Finance’s Fraud Report 2025 shows changes in fraud typologies – underlying much of this shift is evolving techniques in social engineering

How to Strengthen your Organization’s Money Mule Strategy

Money mules are causing significant problems across the globe. Organizations must take proactive steps to identify and disrupt them.

What to Do If You Fall for a Scam - 3 Examples

Fraudsters are using increasingly sophisticated tactics to scam consumers out of their money, but there are practical and immediate steps you can take if you’ve responded to a scam

3 Ways Spanish Banks Can Stop Fraud with Customer Communications

As bank fraud increases and more customers fall victim to scams, banks in Spain need to enhance fraud protection but not at the risk of damaging customer experience

Real-Time Payments Rails like FedNow Need Enhanced Fraud Protection

Real-time payments attract real-time fraud, so banks and other financial institutions need the best tools and technology to protect their customers

Is Bust-Out Fraud Hiding as Bad Debt on Your Balance Sheet?

Bust-out fraud is a type of fraud that often masquerades as bad debt - but it can never be collected, because the account owner has no intention to pay

Real-Time Payments Fraud Is Growing - Here's How to Prevent It

As real-time payments take off and begin to dominate ecommerce growth, banks must address real-time payments fraud with sensible friction and personalized notifications

Real-Time Payments Fraud: Are New Regulations and Liability Shifts Coming?

The growth of fraud associated with real-time payments has already caused liability and regulatory changes abroad – will it happen in the United States too?

Hyper-Personalization for Payments and Fraud Protection

With looming regulatory changes and shifting customer expectations, banks need to give hyper-personalized experiences to customers to help stop scam payments

To Stop Scams, It’s Time to Add Sensible Friction to Easy Money

The convenience and speed of real-time payments makes it easy for fraudsters to scam individuals. It’s time to consider sensible friction in the process.

Artificial Intelligence: From Hollywood to the Mainstream

Artificial intelligence has gone from Hollywood concept to an everyday fact. This post explores applications and considerations for AI in financial services.

Take the next step

Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.