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Merchant Acquiring: The Fraud Landscape for Competitive Advantage

As merchant acquiring models evolve, fraud management must expand beyond traditional transaction monitoring toward a broader view of ecosystem governance

Merchant Acquiring Mastery: Three Game-Changing Strategies for Competitive Advantage

Merchant acquirers now demand sophisticated onboarding automation, dynamic pricing intelligence, and predictive analytics to win and retain profitable merchant relationships

Key Considerations to Manage Bust-Out Fraud and Check Kiting

Improve customer management and reduce losses from check fraud by managing payment hold strategies using analytics

4 Key Ways to Drive Profitability With Overlimit Authorisations

Enhance your customer management strategies to boost enterprise revenue through overlimit authorisations

Using More Customer Management Tools Can Generate Millions in Incremental Profit

The benefits of active vs. passive use of FICO customer management technology are clear

Four Key Changes in Collections Since COVID-19 Struck

Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

Digital Customer Communications and COVID-19

Collections teams are now responsible for more customers than ever — are they ready?

The Ballad of the Small Banker: An SBA Lender’s Experience with PPP Loans

How a Community Bank Served Small Businesses and the Manual Process Prevailed

Is Your Collection Operation Stepping Up to the Pandemic Challenge?

Beyond short-term impacts, portfolios, workforces and operating models are changing

Looking Ahead and Preparing for a Post-Coronavirus World

What’s next for the banking industry and how the COVID-19 pandemic will change the customer experience.

How Small Banks Can Protect Their Customers & Portfolio Amid the COVID-19 Crisis

What lenders should be doing NOW for their portfolios and their clients

How Small Banks Can Respond to the Coronavirus Outbreak and Help Businesses Survive

4 steps that community banks can take to respond to the COVID-19 pandemic and help their clients adjust to the economic impacts

Creative Ways to Help Vulnerable Customers

Can the banking industry match the innovative approaches used in utilities?

How Small Banks can Capture more Market Share of the Small Business Lending Market

Currently, small banks and credit unions only have 9% of all small business loans under $100,000.

How to Merge the Art and Science of Small Business Lending

There is an art-form to lending but it needs to be backed by science. This is especially true in making the origination ...

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