As merchant acquiring models evolve, fraud management must expand beyond traditional transaction monitoring toward a broader view of ecosystem governance

Merchant acquirers now demand sophisticated onboarding automation, dynamic pricing intelligence, and predictive analytics to win and retain profitable merchant relationships

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

Improve customer management and reduce losses from check fraud by managing payment hold strategies using analytics

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

Enhance your customer management strategies to boost enterprise revenue through overlimit authorisations

The benefits of active vs. passive use of FICO customer management technology are clear

Machine Learning helps telcos prevent and protect against fraudsters

Telco strategies depend on cross-selling and upselling services, which makes affordability analytics critical

Successful, cost-effective delivery of digital projects in banking hinges on five key steps

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up