Merchant Acquiring: The Fraud Landscape for Competitive Advantage
As merchant acquiring models evolve, fraud management must expand beyond traditional transaction monitoring toward a broader view of ecosystem governance
Merchant Acquiring Mastery: Three Game-Changing Strategies for Competitive Advantage
Merchant acquirers now demand sophisticated onboarding automation, dynamic pricing intelligence, and predictive analytics to win and retain profitable merchant relationships
Survey: What Makes a Great Customer Experience?
A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products
Bank Primacy: Survey Reveals Secrets to Customer Loyalty
FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience
Key Considerations to Manage Bust-Out Fraud and Check Kiting
Improve customer management and reduce losses from check fraud by managing payment hold strategies using analytics
Next Best Actions / Next Best Offers – Four Pointers to Success
Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization
Determining the Next Best Action to Grow Customer Relationships
Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships
4 Key Ways to Drive Profitability With Overlimit Authorisations
Enhance your customer management strategies to boost enterprise revenue through overlimit authorisations
Using More Customer Management Tools Can Generate Millions in Incremental Profit
The benefits of active vs. passive use of FICO customer management technology are clear
FICO and Client HSBC Named Finalists in 2024 Credit Awards
Prestigious EMEA Credit Awards program recognizes leading technology providers and praiseworthy customer implementations in financial services
New UK Data: Good Fraud Prevention Is Vital to Attract New Customers
FICO survey demonstrates the importance of fraud protection to today’s customers and the need to effectively balance security with convenience
How to Stop More Application Fraud Using Smart Technology
Moving from separate systems to a single platform, and using omnichannel communications, are keys to improving both risk and fraud management
How to Improve Application Fraud and Originations Processes
Siloes between your application fraud management and originations teams can create customer experience problems and increase losses - here are some ways to break through the siloes
Application Fraud: How to Prevent Losses by Busting Through Siloes
Barriers between functions create credit risk and fraud exposure and lead to poor customer experiences and reduced business growth
Fraud Predictions 2024: Scams, Siloes and Upstream Polluters
These fraud trends will define 2024 as financial institutions look to enhance security and protect the customer experience
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