Merchant Acquiring: The Fraud Landscape for Competitive Advantage
As merchant acquiring models evolve, fraud management must expand beyond traditional transaction monitoring toward a broader view of ecosystem governance
Merchant Acquiring Mastery: Three Game-Changing Strategies for Competitive Advantage
Merchant acquirers now demand sophisticated onboarding automation, dynamic pricing intelligence, and predictive analytics to win and retain profitable merchant relationships
Digital Wallet Fraud: How It Works and How to Fight It
A full view of the customer journey is critical to detecting and preventing digital wallet fraud, as are enhanced communications and segmented strategies
Key Considerations to Manage Bust-Out Fraud and Check Kiting
Improve customer management and reduce losses from check fraud by managing payment hold strategies using analytics
How Is Credit Card Fraud Changing in Europe?
The FICO European Fraud Map shows how Card Not Present fraud is rising across Europe, and why a unified approach to fighting fraud is vital
3 Ways Social Engineering Undermines Fraud Defences in the UK
UK Finance’s Fraud Report 2025 shows changes in fraud typologies – underlying much of this shift is evolving techniques in social engineering
How to Strengthen your Organization’s Money Mule Strategy
Money mules are causing significant problems across the globe. Organizations must take proactive steps to identify and disrupt them.
4 Key Ways to Drive Profitability With Overlimit Authorisations
Enhance your customer management strategies to boost enterprise revenue through overlimit authorisations
Using More Customer Management Tools Can Generate Millions in Incremental Profit
The benefits of active vs. passive use of FICO customer management technology are clear
3 Ways Spanish Banks Can Stop Fraud with Customer Communications
As bank fraud increases and more customers fall victim to scams, banks in Spain need to enhance fraud protection but not at the risk of damaging customer experience
Solving Your Clients’ Top 4 Customer Communication Challenges
Financial services partner organizations should offer best-in-class customer communication technology, with easy implementation, ongoing management and impressive results
Collections Communications: Multi-Channel vs. Omni-Channel
Multi-channel vs. omni-channel communications may seem to be a matter of semantics, but it represents a real difference in how successful your customer programs will be
Debt Collection Communications: Are You Doing It Right?
A new survey shows how many debt collectors are missing the mark in their contact strategies
Debt Collection: 5 Questions for Meeting Inbound Demand
The pandemic has put stress on lenders' and debt collectors' ability to meet inbound demand - here are 5 points for reviewing your abilities
Debt Collection in the Pandemic: Why UK Customers are Dissatisfied
New data points to problems lenders have executing customer-centric collections
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