Using SMS, RCS and WhatsApp in Omni-Channel Communications
Lenders in Brazil can improve collections and fraud strategies by optimizing the balance of digital message channels
Credit and Risk Trends in Brazil Highlight Need for Tailored Treatment
July data shows Brazil's credit portfolio is in good shape - combined with a decline in delinquency, this makes a fertile ground for credit granting
Brazilian Credit Risk Trends Reveal Growth Opportunities
This deep dive into the credit health of the Brazilian market presents a positive national scenario, leading to recommendations for growth in multiple credit products
Four Key Changes in Collections Since COVID-19 Struck
Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic
Digital Customer Communications and COVID-19
Collections teams are now responsible for more customers than ever — are they ready?
Is Your Collection Operation Stepping Up to the Pandemic Challenge?
Beyond short-term impacts, portfolios, workforces and operating models are changing
Developing A Platform Approach To Decision Automation To Combat A Crisis
Learn how to establish a resilient, digital customer development infrastructure to meet the challenges of today and tomorrow
Creative Ways to Help Vulnerable Customers
Can the banking industry match the innovative approaches used in utilities?
The Secret Ingredients of Centralized Decisions
Instead of connecting one analytic powered decision solution to another, our customers are asking us to plan out a full, enterprise-wide, centralized decision solution.
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