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The CIO as Change Agent: Five Key Steps to Drive Top Flight Innovation

Chief information officers are no longer back-office caretakers––they’re enabling business transformation through cloud, data, AI, and platform modernization

What Are the AI Challenges in Banking? Views from the FT Global Banking Summit

International banking leaders meeting at the FT Global Banking Summit found common challenges in adopting GenAI and managing its risks

The CIO’s Role in Achieving Responsible AI: Conduit in Chief

The CIO’s Role in Achieving Responsible AI: Conduit in Chief

5 Ways CIOs Set the Pace and the Foundation for an AI-Powered Business

As visionary leaders Modern CIOs are the driving force in operationalizing the responsible use of artificial intelligence and generative artificial intelligence

Using SMS, RCS and WhatsApp in Omni-Channel Communications

Lenders in Brazil can improve collections and fraud strategies by optimizing the balance of digital message channels

Credit and Risk Trends in Brazil Highlight Need for Tailored Treatment

July data shows Brazil's credit portfolio is in good shape - combined with a decline in delinquency, this makes a fertile ground for credit granting

Brazilian Credit Risk Trends Reveal Growth Opportunities

This deep dive into the credit health of the Brazilian market presents a positive national scenario, leading to recommendations for growth in multiple credit products

FICO Launches Groundbreaking FICO Originations Solution, Powered by FICO Platform

After 65 Years, FICO (still) innovates and leads with our software solutions.

Transforming the Customer Experience: Telecommunications

How FICO works with telecommunication providers to drive smarter, more personal customer decisions and offers.

Consumer Banking Predictions 2020: Expect the Unexpected

Thoughts on personal loans, consolidations and the auto industry.

Transforming the Customer Experience: Automotive Lending

How FICO works with lenders to improve the automotive lending experience

Analytics in Banking: Start with the End in Mind

Banks spend too much time trying to predict things, rather than mapping out how their people, processes, and technology will need to change if they are successful.

Three Ways to Use Collections to "Save the Win"

I’ve found that the banks that see the best return on their customer acquisition investments tend to be the ones that have also invested appropriately in their collections capabilities

Delighting Customers in a Competitive Market: Learn from Your 'At-Bats'

With new customer acquisition costs spiraling out of control and nimble competitors trying to pick off profitable portions of your portfolios, there’s never been a more critical time to invest in customer management.

Competing in a Digital-first Environment: Is your Origination Process Ready?

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