A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

Lenders in Brazil can improve collections and fraud strategies by optimizing the balance of digital message channels

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

July data shows Brazil's credit portfolio is in good shape - combined with a decline in delinquency, this makes a fertile ground for credit granting

This deep dive into the credit health of the Brazilian market presents a positive national scenario, leading to recommendations for growth in multiple credit products

Highlighting results from FICO’s 2023 FICO® Resilience Index 2 benchmarking reports

Building portfolio risk resilience into customer acquisition

This four-part series looks at embedding portfolio risk resilience into decisions across the credit lifecycle through targeted application of the FICO® Resilience Index

Highlighting results from FICO’s release of FICO® Resilience Index benchmarking reports for 2022

At the 2021 Edinburgh Credit Scoring conference, we will address scoring innovations that can improve decisions in all different economic scenarios

Building resilience into customer acquisition

This four-part series looks at embedding portfolio resilience into decisions across the credit lifecycle through targeted application the FICO® Resilience Index

Analysis showed that the FICO Score 10 suite outperformed the version of FICO Score currently in use.