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It's Time to Rethink Credit Strategies in South Africa

Lenders can unlock a competitive advantage with enhanced credit line optimization in digital onboarding, as well as optimization in customer management and debt collection

Collection Predictions 2021: Uncertainty and Opportunity

Four insights on the possible state of the debt collection industry in the United States

Successes from Automating Communications in Collections

Automated communications increase revenues and customer service while decreasing the cost of collections

Analytics or Human Experience? The Answer is Both

How analytics can supplement and enhance efficiencies in Collections

Collections Post-Pandemic: Ramping up Collection Activities

This is the time to look at new tools, new strategies, and new approaches to customer service.

Collections Post-Pandemic: Analytics & Automated Communications

Automated predictive and prescriptive analytics can enhance collections operations

This Crisis Shows We Need a More Decentralized Banking Market

During the COVID-19 pandemic, we can see that having fewer community banks hurts consumers in critical moments.

Collections Post-Pandemic: Automating Customer Communications

Advanced, automated communication will allow organizations to reach more consumers with fewer agents.

Collections Post-Pandemic: Re-thinking the Business of Collections

Rather than simply returning to business-as-usual, organizations can use this as an opportunity to re-invent themselves.

Dr. Strangelove or: How Fintechs Will Learn to Stop Worrying and Love Regulation

Over the next decade, the guiding ethos of fintech will evolve beyond 'move fast and break things'.

5 Ways To Provide Better Customer Service In Collections

Are you using the right technology solutions to enhance your operations, improve your bottom line and deliver better customer service in collections?

Solving the “Black Hole Problem” with First-Party Fraud

A conversation with Aite Group's Julie Conroy and Neuro-ID's Jack Alton.

Tax Compliance; Enhancements with Analytics

Tax agencies have a limited amount of resources to pursue tax compliance activities (collections and audit).

Procure-to-Pay, 3 Ways Analytics Reduces Risks and Costs

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