Enterprise fraud management can break down fraud prevention operational silos so that fraud and abuse can be tackled at the customer level, rather than just the account level

Understand the impact of PSD3 and the key changes it creates for fraud prevention specialists

Fraudsters adapt rapidly, always on the lookout for new ways to exploit weaknesses in fraud defences and find new routes to their victims. How can fraud teams respond?

As real-time payments continue to grow globally, authorized push payment fraud scams follow. making intervention imperative

Traditional fraud protection methods may not be effective in protecting the unbanked and underbanked population - a more careful approach is needed

Scam regulations in Hong Kong, Singapore and Australia underline the need for action on the part of lenders and telcos

Factors driving credit score decreases observed among student loan holders involved behaviors such as delinquency on credit products including bankcards, auto loans, and mortgages

Financial services partner organizations should offer best-in-class customer communication technology, with easy implementation, ongoing management and impressive results

Research shows balance aggregation results in modest impact to FICO® Scores

Multi-channel vs. omni-channel communications may seem to be a matter of semantics, but it represents a real difference in how successful your customer programs will be

A new survey shows how many debt collectors are missing the mark in their contact strategies

The pandemic has put stress on lenders' and debt collectors' ability to meet inbound demand - here are 5 points for reviewing your abilities

New data points to problems lenders have executing customer-centric collections

Analysis identified modest impacts to FICO Scores from forbearance-related potential increases in mortgage balance.

The UK's financial regulator is calling for greater operational resilience - here's how collections operations can respond