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How to Build a Winning Enterprise Fraud Management Strategy

Enterprise fraud management can break down fraud prevention operational silos so that fraud and abuse can be tackled at the customer level, rather than just the account level

What Is PSD3? 4 Ways It Impacts Fraud Prevention

Understand the impact of PSD3 and the key changes it creates for fraud prevention specialists

5 Key Strategies to Prepare for New Fraud Trends

Fraudsters adapt rapidly, always on the lookout for new ways to exploit weaknesses in fraud defences and find new routes to their victims. How can fraud teams respond?

From Detection to Prevention – Tackling Scams from Every Angle

As real-time payments continue to grow globally, authorized push payment fraud scams follow. making intervention imperative

How to Protect the Underbanked from Fraud and Scams

Traditional fraud protection methods may not be effective in protecting the unbanked and underbanked population - a more careful approach is needed

Lessons Learned from New Scam Regulations in Asia Pacific

Scam regulations in Hong Kong, Singapore and Australia underline the need for action on the part of lenders and telcos

Is “Enterprise Intelligence” an Oxymoron? Breaking the 5 Blockers

Enterprise intelligence that powers digital customer experiences has never been more advanced — so why are 70% of digital transformations floundering?

Wolf, Goat and Cabbage: The Digital Customer Experience Riddle

Disjointed digital customer experiences are causing banking and insurance customers to flee in record numbers

Enterprise Intelligence: 5 Steps to Ending a Whac-a-Mole Approach

If you are reacting to customer and competitor actions, you are already behind; but enterprise intelligence can get you back in the game

MacGyver-izing Your Enterprise for Digital Transformation

The real trick to beating the bad guys, like digital disruptors, is outsmarting them

Which Is Harder: Customer Centricity or Solving a Rubik’s Cube?

Achieving customer centricity without a decisioning platform can be as hit-or-miss as solving a Rubik’s Cube and its quintillion possible combinations

The Nerd Oscars: 24 Best Data Science Moments in Movies

You don't have to be a total nerd to enjoy these impressive depictions of data modeling, analytics, simulation, optimization, and decision management in the movies

The Digital Transformation Cavalry Isn’t Coming

Not even a new CDxO has a magic wand to make digital transformation and customer centricity successful; it takes internal change agents to step up and lead the way

“Centralized Decisioning”: The Industry’s Most Cutting Edge Decision Management Solution Needs a Better Name

Companies worldwide are achieving their decision management, digital transformation and customer centricity KPIs thanks to “centralized decisioning.” But it needs a better name.

This Crisis Shows We Need a More Decentralized Banking Market

During the COVID-19 pandemic, we can see that having fewer community banks hurts consumers in critical moments.

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