Filter by:

How to Build a Winning Enterprise Fraud Management Strategy

Enterprise fraud management can break down fraud prevention operational silos so that fraud and abuse can be tackled at the customer level, rather than just the account level

Survey: What Makes a Great Customer Experience?

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

Bank Primacy: Survey Reveals Secrets to Customer Loyalty

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

FICO Xpress Optimization Surpasses AlphaEvolve’s Achievements

FICO’s global optimization solver outperforms Gemini AI-powered AlphaEvolve coding agent by improving solutions for complex, constrained math problems

Next Best Actions / Next Best Offers – Four Pointers to Success

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

GPU-Powered Optimization: FICO's Experience with NVIDIA cuOpt

NVIDIA is making cuOpt available to the open-source community, marking a significant milestone in optimization

What Is PSD3? 4 Ways It Impacts Fraud Prevention

Understand the impact of PSD3 and the key changes it creates for fraud prevention specialists

Determining the Next Best Action to Grow Customer Relationships

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

5 Key Strategies to Prepare for New Fraud Trends

Fraudsters adapt rapidly, always on the lookout for new ways to exploit weaknesses in fraud defences and find new routes to their victims. How can fraud teams respond?

From Detection to Prevention – Tackling Scams from Every Angle

As real-time payments continue to grow globally, authorized push payment fraud scams follow. making intervention imperative

How to Protect the Underbanked from Fraud and Scams

Traditional fraud protection methods may not be effective in protecting the unbanked and underbanked population - a more careful approach is needed

Lessons Learned from New Scam Regulations in Asia Pacific

Scam regulations in Hong Kong, Singapore and Australia underline the need for action on the part of lenders and telcos

Take the next step

Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.