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How to Build a Winning Enterprise Fraud Management Strategy

Enterprise fraud management can break down fraud prevention operational silos so that fraud and abuse can be tackled at the customer level, rather than just the account level

Using SMS, RCS and WhatsApp in Omni-Channel Communications

Lenders in Brazil can improve collections and fraud strategies by optimizing the balance of digital message channels

What Is PSD3? 4 Ways It Impacts Fraud Prevention

Understand the impact of PSD3 and the key changes it creates for fraud prevention specialists

5 Key Strategies to Prepare for New Fraud Trends

Fraudsters adapt rapidly, always on the lookout for new ways to exploit weaknesses in fraud defences and find new routes to their victims. How can fraud teams respond?

From Detection to Prevention – Tackling Scams from Every Angle

As real-time payments continue to grow globally, authorized push payment fraud scams follow. making intervention imperative

Credit and Risk Trends in Brazil Highlight Need for Tailored Treatment

July data shows Brazil's credit portfolio is in good shape - combined with a decline in delinquency, this makes a fertile ground for credit granting

Brazilian Credit Risk Trends Reveal Growth Opportunities

This deep dive into the credit health of the Brazilian market presents a positive national scenario, leading to recommendations for growth in multiple credit products

How to Protect the Underbanked from Fraud and Scams

Traditional fraud protection methods may not be effective in protecting the unbanked and underbanked population - a more careful approach is needed

Lessons Learned from New Scam Regulations in Asia Pacific

Scam regulations in Hong Kong, Singapore and Australia underline the need for action on the part of lenders and telcos

Collection Predictions 2021: Uncertainty and Opportunity

Four insights on the possible state of the debt collection industry in the United States

Successes from Automating Communications in Collections

Automated communications increase revenues and customer service while decreasing the cost of collections

Analytics or Human Experience? The Answer is Both

How analytics can supplement and enhance efficiencies in Collections

Collections Post-Pandemic: Ramping up Collection Activities

This is the time to look at new tools, new strategies, and new approaches to customer service.

Collections Post-Pandemic: Analytics & Automated Communications

Automated predictive and prescriptive analytics can enhance collections operations

Collections Post-Pandemic: Automating Customer Communications

Advanced, automated communication will allow organizations to reach more consumers with fewer agents.

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