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New Technology Can Detect & Prevent Scams in Real Time

Protect your customers and prevent fraud losses from various types of scams using intelligent intervention

2025 Mortgage Refi Boom in Australia: The AI Advantage

As Australia faces multiple rate cuts in 2025, learn how AI and transaction analytics can power smarter, faster mortgage refinancing decisions

Communicating with Your Customers to Beat Fraud

With real-time, omni-channel communications, banks can improve fraud management and customer experience with personalized outreach

3 Frauds Demanding Urgent Adaptation By Australian Telcos

Subscription fraud, scams, and account takeover fraud all impact the bottom line and risk damaging reputation.

New Challenges for Strong Customer Authentication

While there are several viable routes to strong customer authentication, the choice of a second factor, possession, is posing problems.

Will PSD2 and SCA Ruin Your Customer Experience?

Alarmingly, from RFPs we’ve seen at FICO, many banks are creating systems that will either be non-compliant with SCA or will create an unacceptable customer experience

Why Should Banks Automate More Fraud Communications?

Fraud communications and other interactions are increasingly seen as a vital part of the customer experience.

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