2025 Mortgage Refi Boom in Australia: The AI Advantage
As Australia faces multiple rate cuts in 2025, learn how AI and transaction analytics can power smarter, faster mortgage refinancing decisions
3 Frauds Demanding Urgent Adaptation By Australian Telcos
Subscription fraud, scams, and account takeover fraud all impact the bottom line and risk damaging reputation.
Will PSD2 and SCA Ruin Your Customer Experience?
Alarmingly, from RFPs we’ve seen at FICO, many banks are creating systems that will either be non-compliant with SCA or will create an unacceptable customer experience
Why Should Banks Automate More Fraud Communications?
Fraud communications and other interactions are increasingly seen as a vital part of the customer experience.
Fraud Strategies: The Contact-Free Dilemma
While a contact-free period makes sense from a customer experience point of view, a balance needs to be struck between this and fraud detection and prevention.
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