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2025 Mortgage Refi Boom in Australia: The AI Advantage

As Australia faces multiple rate cuts in 2025, learn how AI and transaction analytics can power smarter, faster mortgage refinancing decisions

3 Frauds Demanding Urgent Adaptation By Australian Telcos

Subscription fraud, scams, and account takeover fraud all impact the bottom line and risk damaging reputation.

Four Key Changes in Collections Since COVID-19 Struck

Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

Digital Customer Communications and COVID-19

Collections teams are now responsible for more customers than ever — are they ready?

Is Your Collection Operation Stepping Up to the Pandemic Challenge?

Beyond short-term impacts, portfolios, workforces and operating models are changing

Creative Ways to Help Vulnerable Customers

Can the banking industry match the innovative approaches used in utilities?

Build or Buy: Partnering in the Age of Model-Driven Organizations

Decision science and predictive analytics can enable businesses to make the most of all available data to anticipate customer needs and prescribe the best action.

Analytics Predictions 2019: Machine Learning & Data Efficiency

Adopting machine learning to enhance not just the accuracy of models but also drive efficiency is critical to amplify a key asset - the analytic team – and stay competitive.

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