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2025 Mortgage Refi Boom in Australia: The AI Advantage

As Australia faces multiple rate cuts in 2025, learn how AI and transaction analytics can power smarter, faster mortgage refinancing decisions

3 Frauds Demanding Urgent Adaptation By Australian Telcos

Subscription fraud, scams, and account takeover fraud all impact the bottom line and risk damaging reputation.

FICO Fraud Expert Naomi Palmer Wins Women in Credit Award

Naomi Palmer, a fraud consultant at FICO, won silver in the ‘Team Player of the Year’ category

Understanding Overdraft Programs (Part 2): A New Approach to Overdraft

The pitch for overdraft alternatives.

Understanding Overdraft Programs (Part 1)

A conversation with David Pommerehn, Consumer Bankers Association (CBA)

Fishing for Deposits

What benefit delivers “bites” with prospects and customers?

Precise, Multi-Lever Promotional Pricing for Deposits: How to Actually Make it Happen

“The Art of the Possible” in Promotional Pricing for Deposits: A Precise, Multi-Lever Approach

There are many possibilities for deposit promotions that provide multiple levers to deliver differentiated value for the customer and benefits for the bank.

Promotional Pricing for Deposits—One Size Does NOT Fit All

Authorised Push Payment Fraud – The Liability Challenge

The National Board for Customer Disputes in Sweden have ruled that banks should be liable for so-called “push payment” fraud losses over a certain amount.

How to Spot Counterfeit Cards — It Takes a Network

Counterfeit cards are relatively simple to spot. So how were the criminals in the European road tolls scheme successful?

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