Digital Wallet Fraud: How It Works and How to Fight It
A full view of the customer journey is critical to detecting and preventing digital wallet fraud, as are enhanced communications and segmented strategies
How Is Credit Card Fraud Changing in Europe?
The FICO European Fraud Map shows how Card Not Present fraud is rising across Europe, and why a unified approach to fighting fraud is vital
3 Ways Social Engineering Undermines Fraud Defences in the UK
UK Finance’s Fraud Report 2025 shows changes in fraud typologies – underlying much of this shift is evolving techniques in social engineering
2025 Mortgage Refi Boom in Australia: The AI Advantage
As Australia faces multiple rate cuts in 2025, learn how AI and transaction analytics can power smarter, faster mortgage refinancing decisions
How to Strengthen your Organization’s Money Mule Strategy
Money mules are causing significant problems across the globe. Organizations must take proactive steps to identify and disrupt them.
3 Ways Spanish Banks Can Stop Fraud with Customer Communications
As bank fraud increases and more customers fall victim to scams, banks in Spain need to enhance fraud protection but not at the risk of damaging customer experience
3 Frauds Demanding Urgent Adaptation By Australian Telcos
Subscription fraud, scams, and account takeover fraud all impact the bottom line and risk damaging reputation.
Agile Collections Strategies Can Protect Loyalty in Tough Times
As economic victims swell the collections queue, do you have the tools you need to differentiate them and apply the correct treatments to different cohorts?
Debt Collection: Have We Learned the Lessons of the Last Crises?
While the current series of economic shocks may seem "unprecedented", there are clear lessons from past crises that should shape our collections strategies today
Even in a Crisis, the Best Collections Strategy Is to Avoid Collections
With as much as 50% of consumers experiencing financial difficulty soon, it's time to review your early and pre-collections strategy and processes
Meeting Debt Collection Challenges Amid a Squeeze on Income
In order to deal with the rising cost of living and other challenges, anyone managing collections portfolios and effective debt recovery strategies needs these capabilities
8 Success Tips for Debt Collection in the Pandemic
From identifying vulnerable customers to storing the right data, here are best practices for debt collection in the current pandemic
Debt Collection and Debt Resolution in 2022
As we enter the third year of the global pandemic, what are the challenges facing debt collection and debt resolution professionals?
Why Customer-Centric Debt Collection Is Critical - Video
In this presentation from the Collections and Vulnerability conference, Bruce Curry lays out the case for customer-centric debt collection and its impact on a firm's performance
Digital-First Collections Means Thinking Like a Marketer
The numbers speak for themselves because digital-first collections counts when it comes to tackling late-paying accounts
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