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FICO and Client HSBC Named Finalists in 2024 Credit Awards

Prestigious EMEA Credit Awards program recognizes leading technology providers and praiseworthy customer implementations in financial services

New UK Data: Good Fraud Prevention Is Vital to Attract New Customers

FICO survey demonstrates the importance of fraud protection to today’s customers and the need to effectively balance security with convenience

How to Stop More Application Fraud Using Smart Technology

Moving from separate systems to a single platform, and using omnichannel communications, are keys to improving both risk and fraud management

How to Improve Application Fraud and Originations Processes

Siloes between your application fraud management and originations teams can create customer experience problems and increase losses - here are some ways to break through the siloes

Application Fraud: How to Prevent Losses by Busting Through Siloes

Barriers between functions create credit risk and fraud exposure and lead to poor customer experiences and reduced business growth

Fraud Predictions 2024: Scams, Siloes and Upstream Polluters

These fraud trends will define 2024 as financial institutions look to enhance security and protect the customer experience

How Banks Can Manage Credit Strategies in Turkey’s Economy

At a time of rapid change, Turkish banks could use mathematical optimisation of credit strategies to navigate pricing challenges and spur growth

Enterprise Decisioning: The IT Trend That’s Transforming Banking

The drive to reduce technical debt from disconnected legacy systems is leading banks to enterprise decision platforms - with benefits for IT, the commercial team and consumers

Contactless Payments Fraud – A Sleeping Lion in a Trillion-Pound Market

The rise of 'tap & go' payments during the pandemic increased fraud risk - here's what lenders can do to mitigate contactless payments fraud

Is Hyper-Personalization a Game Changer for Fraud Management?

Done right, hyper-personalization is the key to some major challenges faced by fraud departments, transforming customer experience and fraud controls

Responsible AI: Are European Firms Ready for the Regulators?

As the EU works on an AI Act, FICO research suggests that banks are expanding their use of AI but not necessarily focused on responsible AI

APP Scams: What Impact Will the PSR’s Proposals in the UK Have?

As the PSR’s response to authorized push payment fraud moves towards becoming law, what will the results be? Will there be unintended consequences? And what can banks do?

Pre-Delinquency Measures for Financially Vulnerable Customers

How well individuals respond to pre-delinquency measures often hinges on the strategies lenders use to engage with them

Strong Fraud Protection Could Draw More Customers - Survey

Fraud protection is now firmly on the radar for consumers and has risen substantially as a deciding factor - it could even be a competitive advantage for banks

Is “Enterprise Intelligence” an Oxymoron? Breaking the 5 Blockers

Enterprise intelligence that powers digital customer experiences has never been more advanced — so why are 70% of digital transformations floundering?

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