How Hyper-Personalized Communications Can Stop Scams
Waiting for your regulator to require improved customer communications on scams places you at risk of distinct competitive disadvantage vis-à-vis your competitors
How to Get Better Results from Your ‘Lift and Shift’ Project
Moving to a ‘Lift, Shift and Enhance’ strategy can deliver substantial growth and future-proof your operation
How to Fight Scams Through Better Classification and Effective Tagging
Defining and understanding different scam typologies yields results when identifying and preventing authorized push payment fraud
Will Brazil’s New Scams Regulation Drive Change in Latin America?
Latin America needs to get ready for the consequences of the growth of real-time payments
APP Fraud: Get Ready Now for Global Scams Regulations
As regulators around the world roll out new rules to deal with APP fraud, these four tips can help payment service providers adapt to the new fraud prevention regimes
Data-Driven Strategies: Looking Beyond the Commonplace
In this post, I explore the benefits of applying data-driven techniques to strategy design.
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