How Hyper-Personalized Communications Can Stop Scams
Waiting for your regulator to require improved customer communications on scams places you at risk of distinct competitive disadvantage vis-à-vis your competitors
FICO and Client HSBC Named Finalists in 2024 Credit Awards
Prestigious EMEA Credit Awards program recognizes leading technology providers and praiseworthy customer implementations in financial services
How to Fight Scams Through Better Classification and Effective Tagging
Defining and understanding different scam typologies yields results when identifying and preventing authorized push payment fraud
New UK Data: Good Fraud Prevention Is Vital to Attract New Customers
FICO survey demonstrates the importance of fraud protection to today’s customers and the need to effectively balance security with convenience
Will Brazil’s New Scams Regulation Drive Change in Latin America?
Latin America needs to get ready for the consequences of the growth of real-time payments
How to Stop More Application Fraud Using Smart Technology
Moving from separate systems to a single platform, and using omnichannel communications, are keys to improving both risk and fraud management
How to Improve Application Fraud and Originations Processes
Siloes between your application fraud management and originations teams can create customer experience problems and increase losses - here are some ways to break through the siloes
Application Fraud: How to Prevent Losses by Busting Through Siloes
Barriers between functions create credit risk and fraud exposure and lead to poor customer experiences and reduced business growth
Fraud Predictions 2024: Scams, Siloes and Upstream Polluters
These fraud trends will define 2024 as financial institutions look to enhance security and protect the customer experience
Enterprise Decisioning: The IT Trend That’s Transforming Banking
The drive to reduce technical debt from disconnected legacy systems is leading banks to enterprise decision platforms - with benefits for IT, the commercial team and consumers
APP Fraud: Get Ready Now for Global Scams Regulations
As regulators around the world roll out new rules to deal with APP fraud, these four tips can help payment service providers adapt to the new fraud prevention regimes
Contactless Payments Fraud – A Sleeping Lion in a Trillion-Pound Market
The rise of 'tap & go' payments during the pandemic increased fraud risk - here's what lenders can do to mitigate contactless payments fraud
Is Hyper-Personalization a Game Changer for Fraud Management?
Done right, hyper-personalization is the key to some major challenges faced by fraud departments, transforming customer experience and fraud controls
Responsible AI: Are European Firms Ready for the Regulators?
As the EU works on an AI Act, FICO research suggests that banks are expanding their use of AI but not necessarily focused on responsible AI
APP Scams: What Impact Will the PSR’s Proposals in the UK Have?
As the PSR’s response to authorized push payment fraud moves towards becoming law, what will the results be? Will there be unintended consequences? And what can banks do?
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