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How Hyper-Personalized Communications Can Stop Scams

Waiting for your regulator to require improved customer communications on scams places you at risk of distinct competitive disadvantage vis-à-vis your competitors

How to Fight Scams Through Better Classification and Effective Tagging

Defining and understanding different scam typologies yields results when identifying and preventing authorized push payment fraud

Will Brazil’s New Scams Regulation Drive Change in Latin America?

Latin America needs to get ready for the consequences of the growth of real-time payments

APP Fraud: Get Ready Now for Global Scams Regulations

As regulators around the world roll out new rules to deal with APP fraud, these four tips can help payment service providers adapt to the new fraud prevention regimes

The Ballad of the Small Banker: An SBA Lender’s Experience with PPP Loans

How a Community Bank Served Small Businesses and the Manual Process Prevailed

Looking Ahead and Preparing for a Post-Coronavirus World

What’s next for the banking industry and how the COVID-19 pandemic will change the customer experience.

How Small Banks Can Protect Their Customers & Portfolio Amid the COVID-19 Crisis

What lenders should be doing NOW for their portfolios and their clients

How Small Banks Can Respond to the Coronavirus Outbreak and Help Businesses Survive

4 steps that community banks can take to respond to the COVID-19 pandemic and help their clients adjust to the economic impacts

How Small Banks can Capture more Market Share of the Small Business Lending Market

Currently, small banks and credit unions only have 9% of all small business loans under $100,000.

FICO Introduces FICO Safe Driving Score 2.0

FICO and eDriving Release Latest Version of the FICO Safe Driving Score with Improved Ability to Predict Future Collisions and Offer Drivers Micro-Coaching After Every Trip

How to Merge the Art and Science of Small Business Lending

There is an art-form to lending but it needs to be backed by science. This is especially true in making the origination ...

How Lenders Can Better Support Small Business Growth in their Communities

More Scoring Myths: Closing Credit Cards

Recently I blogged about common FICO® Score myths. Here’s another widespread misconception: People believe that th...

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