Stay ahead in 2025 with timely analysis on banking policy predictions and strategic insights for regulatory compliance professionals

Waiting for your regulator to require improved customer communications on scams places you at risk of distinct competitive disadvantage vis-à-vis your competitors

Defining and understanding different scam typologies yields results when identifying and preventing authorized push payment fraud

Latin America needs to get ready for the consequences of the growth of real-time payments

Upcoming US elections loom over the outlook for the US financial services industry, but regulations on AI, open banking and more are expected

As regulators around the world roll out new rules to deal with APP fraud, these four tips can help payment service providers adapt to the new fraud prevention regimes

Open banking, BNPL, cybersecurity and AI will all be under the microscope for regulators and policymakers, but not all areas will see major action in 2023

From Open Banking opportunities to overdraft rules, here are my predictions for changes in public policy

Four insights on the possible state of the debt collection industry in the United States

2021 is poised to bring about some meaningful and positive developments in Washington for the financial services industry

Automated communications increase revenues and customer service while decreasing the cost of collections

How analytics can supplement and enhance efficiencies in Collections

This is the time to look at new tools, new strategies, and new approaches to customer service.

Automated predictive and prescriptive analytics can enhance collections operations

Advanced, automated communication will allow organizations to reach more consumers with fewer agents.