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How Hyper-Personalized Communications Can Stop Scams

Waiting for your regulator to require improved customer communications on scams places you at risk of distinct competitive disadvantage vis-à-vis your competitors

How to Fight Scams Through Better Classification and Effective Tagging

Defining and understanding different scam typologies yields results when identifying and preventing authorized push payment fraud

Will Brazil’s New Scams Regulation Drive Change in Latin America?

Latin America needs to get ready for the consequences of the growth of real-time payments

APP Fraud: Get Ready Now for Global Scams Regulations

As regulators around the world roll out new rules to deal with APP fraud, these four tips can help payment service providers adapt to the new fraud prevention regimes

FICO Fraud Expert Naomi Palmer Wins Women in Credit Award

Naomi Palmer, a fraud consultant at FICO, won silver in the ‘Team Player of the Year’ category

This Crisis Shows We Need a More Decentralized Banking Market

During the COVID-19 pandemic, we can see that having fewer community banks hurts consumers in critical moments.

Dr. Strangelove or: How Fintechs Will Learn to Stop Worrying and Love Regulation

Over the next decade, the guiding ethos of fintech will evolve beyond 'move fast and break things'.

Solving the “Black Hole Problem” with First-Party Fraud

A conversation with Aite Group's Julie Conroy and Neuro-ID's Jack Alton.

The Future of Customer Acquisition in Financial Services

Financial services providers are under increasing pressure to acquire and retain profitable customers. FICO subject matter experts discuss strategies, tools, and KPIs for success in this lively exchange.

Authorised Push Payment Fraud – The Liability Challenge

The National Board for Customer Disputes in Sweden have ruled that banks should be liable for so-called “push payment” fraud losses over a certain amount.

How to Spot Counterfeit Cards — It Takes a Network

Counterfeit cards are relatively simple to spot. So how were the criminals in the European road tolls scheme successful?

Banking Innovation: Why 2018 is the Year it Puts on its Overalls

What is it Costing You to Collect? Are the Odds in Your Favor?

Financial Health: The Key to the Future of Customer Acquisition

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