A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

Waiting for your regulator to require improved customer communications on scams places you at risk of distinct competitive disadvantage vis-à-vis your competitors

Defining and understanding different scam typologies yields results when identifying and preventing authorized push payment fraud

Latin America needs to get ready for the consequences of the growth of real-time payments

As regulators around the world roll out new rules to deal with APP fraud, these four tips can help payment service providers adapt to the new fraud prevention regimes

Insightful financial inclusion video focused on fairness in lending

FICO® Scores rank-order the likelihood of borrowers’ credit repayment risk - the relationship between the FICO Score and repayment odds can and does shift

For more than 30 years, the FICO® Score has been carefully developed to be robust and reliable assessments of credit risk throughout the credit cycle

Key findings from FICO research on consumer credit files with recently opened Buy Now, Pay Later loans

Key findings from FICO research suggests how the inclusion of Buy Now, Pay Later (BNPL) loan data in consumer credit report files could affect FICO Scores

In conversation with Scott Zoldi, FICO's Chief Analytics Officer.

The FICO Score is a broad-based, independent standard measure of credit risk