Digital Wallet Fraud: How It Works and How to Fight It
A full view of the customer journey is critical to detecting and preventing digital wallet fraud, as are enhanced communications and segmented strategies
How Is Credit Card Fraud Changing in Europe?
The FICO European Fraud Map shows how Card Not Present fraud is rising across Europe, and why a unified approach to fighting fraud is vital
3 Ways Social Engineering Undermines Fraud Defences in the UK
UK Finance’s Fraud Report 2025 shows changes in fraud typologies – underlying much of this shift is evolving techniques in social engineering
How to Strengthen your Organization’s Money Mule Strategy
Money mules are causing significant problems across the globe. Organizations must take proactive steps to identify and disrupt them.
How Hyper-Personalized Communications Can Stop Scams
Waiting for your regulator to require improved customer communications on scams places you at risk of distinct competitive disadvantage vis-à-vis your competitors
How to Fight Scams Through Better Classification and Effective Tagging
Defining and understanding different scam typologies yields results when identifying and preventing authorized push payment fraud
3 Ways Spanish Banks Can Stop Fraud with Customer Communications
As bank fraud increases and more customers fall victim to scams, banks in Spain need to enhance fraud protection but not at the risk of damaging customer experience
Will Brazil’s New Scams Regulation Drive Change in Latin America?
Latin America needs to get ready for the consequences of the growth of real-time payments
APP Fraud: Get Ready Now for Global Scams Regulations
As regulators around the world roll out new rules to deal with APP fraud, these four tips can help payment service providers adapt to the new fraud prevention regimes
The Ballad of the Small Banker: An SBA Lender’s Experience with PPP Loans
How a Community Bank Served Small Businesses and the Manual Process Prevailed
Looking Ahead and Preparing for a Post-Coronavirus World
What’s next for the banking industry and how the COVID-19 pandemic will change the customer experience.
How Small Banks Can Protect Their Customers & Portfolio Amid the COVID-19 Crisis
What lenders should be doing NOW for their portfolios and their clients
How Small Banks Can Respond to the Coronavirus Outbreak and Help Businesses Survive
4 steps that community banks can take to respond to the COVID-19 pandemic and help their clients adjust to the economic impacts
How Small Banks can Capture more Market Share of the Small Business Lending Market
Currently, small banks and credit unions only have 9% of all small business loans under $100,000.
How to Merge the Art and Science of Small Business Lending
There is an art-form to lending but it needs to be backed by science. This is especially true in making the origination ...
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