Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy

Enterprise fraud management can break down fraud prevention operational silos so that fraud and abuse can be tackled at the customer level, rather than just the account level

Understand the impact of PSD3 and the key changes it creates for fraud prevention specialists

Fraudsters adapt rapidly, always on the lookout for new ways to exploit weaknesses in fraud defences and find new routes to their victims. How can fraud teams respond?

As real-time payments continue to grow globally, authorized push payment fraud scams follow. making intervention imperative

FICO survey shows even digital-savvy customers still prefer to open accounts in branches - understanding their reasons can help you give them confidence in digital channels

By predicting customer scenarios and automating collections communications, telco operators can improve collections and lower costs

Waiting for your regulator to require improved customer communications on scams places you at risk of distinct competitive disadvantage vis-à-vis your competitors

Traditional fraud protection methods may not be effective in protecting the unbanked and underbanked population - a more careful approach is needed

Defining and understanding different scam typologies yields results when identifying and preventing authorized push payment fraud

Scam regulations in Hong Kong, Singapore and Australia underline the need for action on the part of lenders and telcos

Latin America needs to get ready for the consequences of the growth of real-time payments

As regulators around the world roll out new rules to deal with APP fraud, these four tips can help payment service providers adapt to the new fraud prevention regimes

Fraud prevention leaders outline their concerns and priorities for tackling application fraud at FICO virtual roundtable

One effective way for service providers to protect customers against fraud schemes is through automated, real-time, two-way communication and notification