FICO® Score 10T historical data to be released in advance of implementation by the GSEs

With changes underway at Fannie Mae and Freddie Mac, what could competition between credit score models mean for mortgage bankers?

Protect your customers and prevent fraud losses from various types of scams using intelligent intervention

Using FICO® Auto Score 10, Octane responsibly expands credit access and grows recreational financing by 36%.

With real-time, omni-channel communications, banks can improve fraud management and customer experience with personalized outreach

Our initiative with regional leaders in Poland and Ukraine is aimed at improving financial inclusion and credit access for Ukrainian refugees

Financial services partner organizations should offer best-in-class customer communication technology, with easy implementation, ongoing management and impressive results

Multi-channel vs. omni-channel communications may seem to be a matter of semantics, but it represents a real difference in how successful your customer programs will be

A new survey shows how many debt collectors are missing the mark in their contact strategies

The pandemic has put stress on lenders' and debt collectors' ability to meet inbound demand - here are 5 points for reviewing your abilities

New data points to problems lenders have executing customer-centric collections

The UK's financial regulator is calling for greater operational resilience - here's how collections operations can respond

Taking a forward-looking approach to debt management can help us manage the current crisis

While there are several viable routes to strong customer authentication, the choice of a second factor, possession, is posing problems.

Our survey clearly revealed that many lenders are not using omnichannel to communicate via the channels customers prefer.