FICO® Score 10T historical data to be released in advance of implementation by the GSEs

With changes underway at Fannie Mae and Freddie Mac, what could competition between credit score models mean for mortgage bankers?

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

Using FICO® Auto Score 10, Octane responsibly expands credit access and grows recreational financing by 36%.

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

Our initiative with regional leaders in Poland and Ukraine is aimed at improving financial inclusion and credit access for Ukrainian refugees

Four insights on the possible state of the debt collection industry in the United States

Automated communications increase revenues and customer service while decreasing the cost of collections

How analytics can supplement and enhance efficiencies in Collections

This is the time to look at new tools, new strategies, and new approaches to customer service.

Automated predictive and prescriptive analytics can enhance collections operations

Advanced, automated communication will allow organizations to reach more consumers with fewer agents.

Rather than simply returning to business-as-usual, organizations can use this as an opportunity to re-invent themselves.