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What Is Decision Intelligence Software and Should You Invest in It?

New reports on decision intelligence software reveal how it helps businesses leverage AI and create more compelling customer experiences

Where Things Stand for FICO® Score 10T in the Conforming Mortgage Market

FICO® Score 10T historical data to be released in advance of implementation by the GSEs

The Path Forward for Fair Credit Scoring Competition

With changes underway at Fannie Mae and Freddie Mac, what could competition between credit score models mean for mortgage bankers?

Why AI Needs a Platform to Deliver ROI

A unified AI decisioning platform is critical to operationalize AI across the enterprise

Survey: What Makes a Great Customer Experience?

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

Bank Primacy: Survey Reveals Secrets to Customer Loyalty

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

How to Unlock the Hidden Patterns in Payment Transactions

Applied Intelligence helps capture payments data across the business

Advance Your AI, Optimization and Customer Engagement

Explore the Q2 2025 FICO® Platform release: powering your intelligent enterprise with enhanced analytics, faster optimization, and smarter AI-driven decisions

New Frontiers for Applied Intelligence: Innovations on FICO Platform

Explore the forthcoming capabilities for business decision-making and applied intelligence based on AI, composability and more

Octane Grows Lending by 36% with FICO Auto Score 10

Using FICO® Auto Score 10, Octane responsibly expands credit access and grows recreational financing by 36%.

Next Best Actions / Next Best Offers – Four Pointers to Success

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

Tech Trends: Decision Intelligence, Business Composability, and Context-Aware Computing

Leaders must adopt smarter, more agile approaches to business challenges

Determining the Next Best Action to Grow Customer Relationships

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

What Is Applied Intelligence and How Does It Work?

Applied intelligence refers to a combination of human and artificial intelligence – here’s how that helps businesses succeed

How to Unlock the Power of Hyper-Personalization in Banking

To achieve hyper-personalization, banks must understand their customers’ activity, behaviors and preferences across the entire banking ecosystem

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