Artificial intelligence impacts personalization for insurance through predictive analytics that can be used to tailor insurance offerings to individual policyholders

Asia’s insurance sector is at the front line of new era of wealth generation - the winners will be the insurers that have their digital transformation “house" in order

Automating claims processing right can help you reduce costs, improve outcomes, and assure patient and stakeholder satisfaction - here's how to think about it

The advantages of a holistic, member-centric approach to healthcare are clear - as are the impacts of the failure to achieve member centricity

What are the strategies that are reshaping the battle against prepaid card fraud within the realm of mobile wallets?

Business simulation can provide both the experimentation and the guardrails helping insurance companies explore multiple paths to success

By focusing on transformation with a small “t” that addresses measurable performance gaps, health plans and administrators can use claims automation to control costs and risk

Our recent global survey reveals the investment priorities and functionality requirements for enterprise-level fraud solution buyers

Measuring the right things matters - if fraud reduction comes at a cost to customer experience, you may have the wrong fraud KPIs

Australian banks examine options on mortgages and business lending to bridge a looming financial cliff

When designing a strategy for detecting and preventing fraud, everyone always comes to the same conclusion—there is no silver bullet.

A key component of stopping fraud, waste and abuse is to focus on your most productive targets: Who or what should be the focus of your payment integrity program?

AI and machine learning have become popular concepts in payment integrity. But how can they help reduce your losses to health care fraud, waste and abuse?