AI and Hyper-Personalization for the Insurance Industry
Artificial intelligence impacts personalization for insurance through predictive analytics that can be used to tailor insurance offerings to individual policyholders
For Asia’s Insurance Sector, It’s Digitize or Die
Asia’s insurance sector is at the front line of new era of wealth generation - the winners will be the insurers that have their digital transformation “house" in order
How to Increase Claims Processing Automation – 5 Questions to Ask
Automating claims processing right can help you reduce costs, improve outcomes, and assure patient and stakeholder satisfaction - here's how to think about it
How to Improve Patient Centricity for Commercial Health Plans
The advantages of a holistic, member-centric approach to healthcare are clear - as are the impacts of the failure to achieve member centricity
Business Simulation for Insurance: Best Practices and Getting Started
Business simulation can provide both the experimentation and the guardrails helping insurance companies explore multiple paths to success
Are Student Loan Holders at Risk as Deferments Expire?
Factors driving credit score decreases observed among student loan holders involved behaviors such as delinquency on credit products including bankcards, auto loans, and mortgages
Claims Automation for Health Plans: Transformation with a Small “t”
By focusing on transformation with a small “t” that addresses measurable performance gaps, health plans and administrators can use claims automation to control costs and risk
Simulated FICO Score Impacts from Balance Aggregation due to Mortgage Forbearance
Research shows balance aggregation results in modest impact to FICO® Scores
Simulated FICO Score Impacts due to Mortgage Forbearance
Analysis identified modest impacts to FICO Scores from forbearance-related potential increases in mortgage balance.
The Ballad of the Small Banker: An SBA Lender’s Experience with PPP Loans
How a Community Bank Served Small Businesses and the Manual Process Prevailed
Looking Ahead and Preparing for a Post-Coronavirus World
What’s next for the banking industry and how the COVID-19 pandemic will change the customer experience.
How Small Banks Can Protect Their Customers & Portfolio Amid the COVID-19 Crisis
What lenders should be doing NOW for their portfolios and their clients
How Small Banks Can Respond to the Coronavirus Outbreak and Help Businesses Survive
4 steps that community banks can take to respond to the COVID-19 pandemic and help their clients adjust to the economic impacts
Truncation Bias in Score Validations: When Rejected Applications Strike Back
The set-up of a score validation can greatly influence model performance results — and sometimes inflate them
How Small Banks can Capture more Market Share of the Small Business Lending Market
Currently, small banks and credit unions only have 9% of all small business loans under $100,000.
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