Artificial intelligence impacts personalization for insurance through predictive analytics that can be used to tailor insurance offerings to individual policyholders

Asia’s insurance sector is at the front line of new era of wealth generation - the winners will be the insurers that have their digital transformation “house" in order

Automating claims processing right can help you reduce costs, improve outcomes, and assure patient and stakeholder satisfaction - here's how to think about it

The advantages of a holistic, member-centric approach to healthcare are clear - as are the impacts of the failure to achieve member centricity

Business simulation can provide both the experimentation and the guardrails helping insurance companies explore multiple paths to success

By focusing on transformation with a small “t” that addresses measurable performance gaps, health plans and administrators can use claims automation to control costs and risk

After 65 Years, FICO (still) innovates and leads with our software solutions.

Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

How FICO works with telecommunication providers to drive smarter, more personal customer decisions and offers.

Collections teams are now responsible for more customers than ever — are they ready?

Beyond short-term impacts, portfolios, workforces and operating models are changing

Thoughts on personal loans, consolidations and the auto industry.

How FICO works with lenders to improve the automotive lending experience

Can the banking industry match the innovative approaches used in utilities?

Banks spend too much time trying to predict things, rather than mapping out how their people, processes, and technology will need to change if they are successful.