Artificial intelligence impacts personalization for insurance through predictive analytics that can be used to tailor insurance offerings to individual policyholders

Asia’s insurance sector is at the front line of new era of wealth generation - the winners will be the insurers that have their digital transformation “house" in order

Automating claims processing right can help you reduce costs, improve outcomes, and assure patient and stakeholder satisfaction - here's how to think about it

The advantages of a holistic, member-centric approach to healthcare are clear - as are the impacts of the failure to achieve member centricity

Business simulation can provide both the experimentation and the guardrails helping insurance companies explore multiple paths to success

Factors driving credit score decreases observed among student loan holders involved behaviors such as delinquency on credit products including bankcards, auto loans, and mortgages

By focusing on transformation with a small “t” that addresses measurable performance gaps, health plans and administrators can use claims automation to control costs and risk

Research shows balance aggregation results in modest impact to FICO® Scores

Four insights on the possible state of the debt collection industry in the United States

Automated communications increase revenues and customer service while decreasing the cost of collections

Analysis identified modest impacts to FICO Scores from forbearance-related potential increases in mortgage balance.

How analytics can supplement and enhance efficiencies in Collections

This is the time to look at new tools, new strategies, and new approaches to customer service.

Automated predictive and prescriptive analytics can enhance collections operations

Advanced, automated communication will allow organizations to reach more consumers with fewer agents.