AI and Hyper-Personalization for the Insurance Industry
Artificial intelligence impacts personalization for insurance through predictive analytics that can be used to tailor insurance offerings to individual policyholders
For Asia’s Insurance Sector, It’s Digitize or Die
Asia’s insurance sector is at the front line of new era of wealth generation - the winners will be the insurers that have their digital transformation “house" in order
How to Increase Claims Processing Automation – 5 Questions to Ask
Automating claims processing right can help you reduce costs, improve outcomes, and assure patient and stakeholder satisfaction - here's how to think about it
How to Improve Patient Centricity for Commercial Health Plans
The advantages of a holistic, member-centric approach to healthcare are clear - as are the impacts of the failure to achieve member centricity
Business Simulation for Insurance: Best Practices and Getting Started
Business simulation can provide both the experimentation and the guardrails helping insurance companies explore multiple paths to success
Claims Automation for Health Plans: Transformation with a Small “t”
By focusing on transformation with a small “t” that addresses measurable performance gaps, health plans and administrators can use claims automation to control costs and risk
The Rise of Money Mules in The Philippines
Banks need to fight back with advanced analytics as COVID-19 helps fuel financial crime
FICO Launches Groundbreaking FICO Originations Solution, Powered by FICO Platform
After 65 Years, FICO (still) innovates and leads with our software solutions.
FICO Survey: APAC Banks Will Use AI To Stop More Money Laundering
Many banks currently experience significant struggles modifying their existing rules-based anti-money laundering (AML) compliance system
Transforming the Customer Experience: Telecommunications
How FICO works with telecommunication providers to drive smarter, more personal customer decisions and offers.
Consumer Banking Predictions 2020: Expect the Unexpected
Thoughts on personal loans, consolidations and the auto industry.
Transforming the Customer Experience: Automotive Lending
How FICO works with lenders to improve the automotive lending experience
Analytics in Banking: Start with the End in Mind
Banks spend too much time trying to predict things, rather than mapping out how their people, processes, and technology will need to change if they are successful.
Three Ways to Use Collections to "Save the Win"
I’ve found that the banks that see the best return on their customer acquisition investments tend to be the ones that have also invested appropriately in their collections capabilities
Delighting Customers in a Competitive Market: Learn from Your 'At-Bats'
With new customer acquisition costs spiraling out of control and nimble competitors trying to pick off profitable portions of your portfolios, there’s never been a more critical time to invest in customer management.
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