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AI and Hyper-Personalization for the Insurance Industry

Artificial intelligence impacts personalization for insurance through predictive analytics that can be used to tailor insurance offerings to individual policyholders

For Asia’s Insurance Sector, It’s Digitize or Die

Asia’s insurance sector is at the front line of new era of wealth generation - the winners will be the insurers that have their digital transformation “house" in order

How to Increase Claims Processing Automation – 5 Questions to Ask

Automating claims processing right can help you reduce costs, improve outcomes, and assure patient and stakeholder satisfaction - here's how to think about it

How to Improve Patient Centricity for Commercial Health Plans

The advantages of a holistic, member-centric approach to healthcare are clear - as are the impacts of the failure to achieve member centricity

Financial Resilience: FICO Data Shows New US Borrowers Are More Fragile

Highlighting results from FICO’s 2023 FICO® Resilience Index 2 benchmarking reports

Business Simulation for Insurance: Best Practices and Getting Started

Business simulation can provide both the experimentation and the guardrails helping insurance companies explore multiple paths to success

Claims Automation for Health Plans: Transformation with a Small “t”

By focusing on transformation with a small “t” that addresses measurable performance gaps, health plans and administrators can use claims automation to control costs and risk

Addressing Portfolio Risk in Economic Uncertainty: Part 2 (2022)

Building portfolio risk resilience into customer acquisition

Addressing Portfolio Risk in Economic Uncertainty: Part 1 (2022)

This four-part series looks at embedding portfolio risk resilience into decisions across the credit lifecycle through targeted application of the FICO® Resilience Index

FICO® Resilience Index - Benchmarking Portfolio Resilience

Highlighting results from FICO’s release of FICO® Resilience Index benchmarking reports for 2022

UK Credit Card Trends for September: Calm Before the Storm?

Monthly report on UK credit card trends shows financial prudence with spending down and percentage of payments to balance up – but will lockdown stashes save the day or fade away?

UK Credit Cards: August Data Reveals Consumer Confidence

August saw a two-year low in consumers paying less than the amount due on cards, although signs of financial pressure can be seen

UK Card Trends: Pandemic Savings Mask Picture of Debt

Our UK Credit Market Report of UK card trends for July 2021 reveals that there was an uplift in missed payment rates, whilst spend on cards marginally fell

The Impact of COVID-19 on Credit Card Payments

Credit card trends for payments and delinquencies show similar patterns in the US, the UK and Canada, though extra savings and government support are masking the pandemic's impact

The Impact of COVID-19 on Credit Card Trends - US, UK, Canada

Looking at trends for activity, utilization, spend, balances, usage, interest reveals new focus areas for issuers

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