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AI and Hyper-Personalization for the Insurance Industry

Artificial intelligence impacts personalization for insurance through predictive analytics that can be used to tailor insurance offerings to individual policyholders

For Asia’s Insurance Sector, It’s Digitize or Die

Asia’s insurance sector is at the front line of new era of wealth generation - the winners will be the insurers that have their digital transformation “house" in order

How to Increase Claims Processing Automation – 5 Questions to Ask

Automating claims processing right can help you reduce costs, improve outcomes, and assure patient and stakeholder satisfaction - here's how to think about it

How to Improve Patient Centricity for Commercial Health Plans

The advantages of a holistic, member-centric approach to healthcare are clear - as are the impacts of the failure to achieve member centricity

Business Simulation for Insurance: Best Practices and Getting Started

Business simulation can provide both the experimentation and the guardrails helping insurance companies explore multiple paths to success

Claims Automation for Health Plans: Transformation with a Small “t”

By focusing on transformation with a small “t” that addresses measurable performance gaps, health plans and administrators can use claims automation to control costs and risk

Reducing Health Care FWA Losses - Find Your Focus

A key component of stopping fraud, waste and abuse is to focus on your most productive targets: Who or what should be the focus of your payment integrity program?

11 Black Friday Fraud Tips from FICO

Here are 11 simple ways for shoppers to protect themselves from Black Friday fraud while splurging on seasonal bargains.

How AI and Machine Learning Can Fight Health Care Fraud

AI and machine learning have become popular concepts in payment integrity. But how can they help reduce your losses to health care fraud, waste and abuse?

Stay Safe Online with These 5 Tips (Video)

We just completed a survey to ask thousands of consumers in the UK and US exactly what they think about those security measures and fraud processes that are designed to help them stay safe online.

Who Should Be Responsible for Health Care Payment Integrity?

Given the negative impact of fraud, waste and abuse on health care, it’s in every payer’s interest to focus on these problems. 

Reducing Health Care Fraud, Waste & Abuse: How Much Is Enough?

So how does a health care payer measure success in payment integrity? How much is enough?

4 Sexy Things You Need to Know About Machine Learning

Many machine learning terms are pure clickbait without any augmentation. Test yourself. Would you click on these headlines?

Machine Learning and Artificial Intelligence - Hype vs. Reality

AI, and more specifically machine learning, are generating enormous buzz in many areas. But are these claims realistic?

PSD2 - New Rules for Strong Customer Authentication

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