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FCA’s Consumer Duty Mandates Sharper Use of Technology

Managing UK customers to better outcomes under the FCA’s Consumer Duty will require a true platform for understanding and action

Application Fraud – Does Canada Need a New Approach?

FICO’s Fraud, Identity and Digital Banking Survey 2022 shows that customers in Canada want slick onboarding processes, where fraud controls work but don’t delay account opening

Best Practices for Fighting Subscription Fraud in the Telecom Industry

Subscription fraud can constitute 10-20% of the bad debt.

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