Here is useful information on how to assess alternative data and combine it with so-called traditional data to improve credit risk analytics

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment

Regulatory pressures and waning trust are among the factors forcing banks to better meet customers’ needs - here are some best practices

From identifying vulnerable customers to storing the right data, here are best practices for debt collection during the ongoing squeeze on household incomes

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

After 65 Years, FICO (still) innovates and leads with our software solutions.

With new customer acquisition costs spiraling out of control and nimble competitors trying to pick off profitable portions of your portfolios, there’s never been a more critical time to invest in customer management.