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The Hidden Costs of Friction: What 18,000 Consumers Revealed About Identity Verification and Account Origination

Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

Has the Reporting of Rental Data to the Credit Reporting Agencies (CRAs) Increased?

FICO Score 10T includes rental data, but consumers can only experience the benefit of this to the extent that their rental data is reported to the CRAs

Analytics Model Management: 7 Best Practices to Improve Compliance, Reporting and Performance

These best practices can help you not just meet regulators’ requirements but also increase the value your models add to the business

How to Use Alternative Data in Credit Risk Analytics

Here is useful information on how to assess alternative data and combine it with so-called traditional data to improve credit risk analytics

How to Tame Credit Originations Complexity and Data Overload

With the right technology it is now possible to drive out manual or high-friction interventions and offer seamless, near-instant credit decisions across multiple sales channels

What Is First-Party Fraud? How It Occurs and How to Stop It

From banks to telcos to debt collection agencies, what looks like unrecoverable bad debt may in fact be first-party fraud - here's how to reduce its impact

The 6 "E"s of Enterprise Fraud Management

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.

The Impact of Regulation on Collections and Customer Care

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment

Credit Union Borrowers Use and Seek Credit More Than National Bank Borrowers

Credit union lenders need to be mindful of balancing opportunity and risk with their credit decisions

Student Loan Delinquencies Lower the Average FICO Score to 715

New reporting of student loan delinquencies among key drivers of the downward shift of credit scores

Credit Union Borrowers’ Average FICO Score Slightly Decreased over the Last 2 Years

Debt and missed payments continue to rise, contributing to a change in the average

How to Meet New Model Risk Management Guidelines 

A new supervisory statement from the Bank of England suggests stronger controls are needed, and the principles are good guidance for banks globally

FICO Fact: You Can Have No Debt and a High Credit Score!

People with no current debt can – and often do - have a credit score higher than the national average

Why Banks’ Deposit and Savings Strategies Must Change

Regulatory pressures and waning trust are among the factors forcing banks to better meet customers’ needs - here are some best practices

How to Communicate with Customers about Possible Fraud

Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

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