How to Use Alternative Data in Credit Risk Analytics

Here is useful information on how to assess alternative data and combine it with so-called traditional data to improve credit risk analytics

The Impact of Regulation on Collections and Customer Care

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment

Why Banks’ Deposit and Savings Strategies Must Change

Regulatory pressures and waning trust are among the factors forcing banks to better meet customers’ needs - here are some best practices

FICO and Client HSBC Named Finalists in 2024 Credit Awards

Prestigious EMEA Credit Awards program recognizes leading technology providers and praiseworthy customer implementations in financial services

6 Tips for Debt Collection During the Household Income Squeeze

From identifying vulnerable customers to storing the right data, here are best practices for debt collection during the ongoing squeeze on household incomes

How to Turn UK’s Consumer Duty Compliance to Your Advantage

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

Pre-Delinquency Measures for Financially Vulnerable Customers

How well individuals respond to pre-delinquency measures often hinges on the strategies lenders use to engage with them

Covid to Cost-of-Living: Assessing Affordability in Uncertain Times

The removal of the mortgage market affordability test in the UK could pose challenges at a time when affordability is an important lending issue

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