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The Hidden Costs of Friction: What 18,000 Consumers Revealed About Identity Verification and Account Origination

Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

Analytics Model Management: 7 Best Practices to Improve Compliance, Reporting and Performance

These best practices can help you not just meet regulators’ requirements but also increase the value your models add to the business

How to Use Alternative Data in Credit Risk Analytics

Here is useful information on how to assess alternative data and combine it with so-called traditional data to improve credit risk analytics

How to Tame Credit Originations Complexity and Data Overload

With the right technology it is now possible to drive out manual or high-friction interventions and offer seamless, near-instant credit decisions across multiple sales channels

What Is First-Party Fraud? How It Occurs and How to Stop It

From banks to telcos to debt collection agencies, what looks like unrecoverable bad debt may in fact be first-party fraud - here's how to reduce its impact

The 6 "E"s of Enterprise Fraud Management

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.

The Impact of Regulation on Collections and Customer Care

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment

How to Meet New Model Risk Management Guidelines 

A new supervisory statement from the Bank of England suggests stronger controls are needed, and the principles are good guidance for banks globally

Why Banks’ Deposit and Savings Strategies Must Change

Regulatory pressures and waning trust are among the factors forcing banks to better meet customers’ needs - here are some best practices

FICO and Client HSBC Named Finalists in 2024 Credit Awards

Prestigious EMEA Credit Awards program recognizes leading technology providers and praiseworthy customer implementations in financial services

New UK Data: Good Fraud Prevention Is Vital to Attract New Customers

FICO survey demonstrates the importance of fraud protection to today’s customers and the need to effectively balance security with convenience

How to Communicate with Customers about Possible Fraud

Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

How to Stop More Application Fraud Using Smart Technology

Moving from separate systems to a single platform, and using omnichannel communications, are keys to improving both risk and fraud management

How to Improve Application Fraud and Originations Processes

Siloes between your application fraud management and originations teams can create customer experience problems and increase losses - here are some ways to break through the siloes

Application Fraud: How to Prevent Losses by Busting Through Siloes

Barriers between functions create credit risk and fraud exposure and lead to poor customer experiences and reduced business growth

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