Here is useful information on how to assess alternative data and combine it with so-called traditional data to improve credit risk analytics

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment

Regulatory pressures and waning trust are among the factors forcing banks to better meet customers’ needs - here are some best practices

From identifying vulnerable customers to storing the right data, here are best practices for debt collection during the ongoing squeeze on household incomes

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

Monthly report on UK credit card trends shows financial prudence with spending down and percentage of payments to balance up – but will lockdown stashes save the day or fade away?

August saw a two-year low in consumers paying less than the amount due on cards, although signs of financial pressure can be seen

Our UK Credit Market Report of UK card trends for July 2021 reveals that there was an uplift in missed payment rates, whilst spend on cards marginally fell

Credit card trends for payments and delinquencies show similar patterns in the US, the UK and Canada, though extra savings and government support are masking the pandemic's impact

Looking at trends for activity, utilization, spend, balances, usage, interest reveals new focus areas for issuers

Credit card spend 3.5% higher than June 2019, suggesting some households are benefitting from pandemic savings, but not everyone is confident in financial position

Markedly lower increase in card spend shows how consumers are reacting to the 'new normal'

End of lockdown spurs spending, but continued government support and accrued savings blur the true picture of UK debt

FICO data shows true state of consumer finances still masked in March; April will be pivotal for lenders

A cross-sell campaign to your existing customers can be a relatively quick and profitable exercise compared to new accounts - here are tips and best practices for setting it up