These best practices can help you not just meet regulators’ requirements but also increase the value your models add to the business

Here is useful information on how to assess alternative data and combine it with so-called traditional data to improve credit risk analytics

With the right technology it is now possible to drive out manual or high-friction interventions and offer seamless, near-instant credit decisions across multiple sales channels

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment

A new supervisory statement from the Bank of England suggests stronger controls are needed, and the principles are good guidance for banks globally

Regulatory pressures and waning trust are among the factors forcing banks to better meet customers’ needs - here are some best practices

From identifying vulnerable customers to storing the right data, here are best practices for debt collection during the ongoing squeeze on household incomes

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

Managing UK customers to better outcomes under the FCA’s Consumer Duty will require a true platform for understanding and action

Here are 11 simple ways for shoppers to protect themselves from Black Friday fraud while splurging on seasonal bargains.

We just completed a survey to ask thousands of consumers in the UK and US exactly what they think about those security measures and fraud processes that are designed to help them stay safe online.

Many machine learning terms are pure clickbait without any augmentation. Test yourself. Would you click on these headlines?

AI, and more specifically machine learning, are generating enormous buzz in many areas. But are these claims realistic?