New reports on decision intelligence software reveal how it helps businesses leverage AI and create more compelling customer experiences

These best practices can help you not just meet regulators’ requirements but also increase the value your models add to the business

Here is useful information on how to assess alternative data and combine it with so-called traditional data to improve credit risk analytics

With the right technology it is now possible to drive out manual or high-friction interventions and offer seamless, near-instant credit decisions across multiple sales channels

A unified AI decisioning platform is critical to operationalize AI across the enterprise

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

Applied Intelligence helps capture payments data across the business

Explore the Q2 2025 FICO® Platform release: powering your intelligent enterprise with enhanced analytics, faster optimization, and smarter AI-driven decisions

Explore the forthcoming capabilities for business decision-making and applied intelligence based on AI, composability and more

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

Leaders must adopt smarter, more agile approaches to business challenges

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

Applied intelligence refers to a combination of human and artificial intelligence – here’s how that helps businesses succeed