These best practices can help you not just meet regulators’ requirements but also increase the value your models add to the business

Here is useful information on how to assess alternative data and combine it with so-called traditional data to improve credit risk analytics

With the right technology it is now possible to drive out manual or high-friction interventions and offer seamless, near-instant credit decisions across multiple sales channels

Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment

FICO survey shows even digital-savvy customers still prefer to open accounts in branches - understanding their reasons can help you give them confidence in digital channels

By predicting customer scenarios and automating collections communications, telco operators can improve collections and lower costs

A new supervisory statement from the Bank of England suggests stronger controls are needed, and the principles are good guidance for banks globally

Waiting for your regulator to require improved customer communications on scams places you at risk of distinct competitive disadvantage vis-à-vis your competitors

Regulatory pressures and waning trust are among the factors forcing banks to better meet customers’ needs - here are some best practices

Defining and understanding different scam typologies yields results when identifying and preventing authorized push payment fraud

Latin America needs to get ready for the consequences of the growth of real-time payments

As regulators around the world roll out new rules to deal with APP fraud, these four tips can help payment service providers adapt to the new fraud prevention regimes

Fraud prevention leaders outline their concerns and priorities for tackling application fraud at FICO virtual roundtable

From identifying vulnerable customers to storing the right data, here are best practices for debt collection during the ongoing squeeze on household incomes